Forgot your password? No problem. Read this article to learn how to reset or change your password.
Q. How do I reset my WAVO password?
Follow the below instructions to reset your password:
- Go to the WAVO homepage and click on Login Window
- Click the Forgot your Password hyperlink
- Insert the Email address that you signed up link
- Upon submission, you will receive an email verification from WAVO with a unique link for you to proceed with the password reset process
NB: If you have previously signed up to WAVO using your mobile number, kindly click on the link "Click here to reset your account using your mobile phone number". Since we no longer support mobile number as an account username, you will complete the following process.
- Insert your mobile phone number used previously to register on WAVO
- You will be sent an SMS with a unique OTP
- Insert the OTP in the designated field on the screen
- WAVO will request you to set an email ID as a username
- Set a password for your account.
Q. How do I change my WAVO password?
- Go to your My Account page
- Under My Information, click on the EDIT link
- Click on Change Password
- Follow the steps on screen to change your password
- Click on Update